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  1. Vorwerk International
  2. KOBOLD Robot
  3. Troubleshooting & bug fixes - Robots

Troubleshooting & bug fixes - Robots

  • Why does my VR200 show the error message: "Navigation not possible, please clear path," even though there is no obstacle in the way?
  • The display on the VR300 robot vacuum cleaner is flashing red and the device won't clean any more. Why is this?
  • Why is the Wi-Fi light on my VR300 robot vacuum flashing?
  • I've unpacked the VR300 robot vacuum cleaner and now it won't switch on. Is it broken?
  • The Kobold Robot app is showing the error “clear path” but there is nothing in the way. What does that mean?
  • The display on the VR300 robot vacuum cleaner is flashing red and the device won't clean any more. Why is this?
  • Why does the display on the VR300 robot vacuum cleaner light up red?
  • I recently set spot cleaning to 4x4 m mode using the Kobold Robot app. I have just started spot cleaning again from the device itself, but the VR300 robot vacuum cleaner is only cleaning a 2x2 m area! Why is that?
  • I want to send the VR300 out to vacuum, but it just beeps and the light display flashes. Why is that?
  • Why does the Wi-Fi light on my VR300 robot vacuum cleaner not turn on, even though I have Wi-Fi at home?
  • Why does my VR300 not go anywhere after I pressed the green Start button and the light display flashed, then I pressed the green Start button again?
  • I pressed Spot on the device and then the green Start button, but the VR300 robot vacuum cleaner doesn't go anywhere! Why is that?
  • Why does my VR300 go back to the base station when I just pressed the Spot Cleaning button?
  • Why does the Base symbol not light up at all?
  • Why does the Base symbol on my VR300 robot vacuum cleaner take a few moments to light up, even though it started from the base station?
  • Why is my robot ignoring the No-Go Lines?
  • Why is my robot sitting still in front of the base station instead of docking?
  • What should I know about Robot - WLAN Integration & Coupling with the App Account?
  • In the Kobold Robot app I'm getting the message: "Please put on the ground." Why?
  • In the Kobold Robot app I'm getting the message "Please clean brush." What should I do ?
  • In the Kobold Robot app I'm getting the message "Please clear the way." What does this mean?
  • Why doesn't my robot vacuum cleaner go back to the base?
  • Why isn't my robot vacuum cleaner starting to clean?
  • Why does my robot vacuum cleaner cross over the magnetic strip?
  • Why does my Vorwerk robot vacuum cleaner move the magnetic strip?
  • Why do the round brush and side brush on my robot vacuum cleaner switch themselves off?
  • Why does my robot vacuum cleaner sometimes stop short of the base station?
  • Why does my robot vacuum cleaner sometimes spin round while in an open space?
  • My robot vacuum cleaner keeps forgetting to clean a small strip by the wall. Why is that?
  • Why does the side brush on my robot vacuum cleaner come off when the vacuum passes over metallic objects?
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