You can contact the local Customer Care Center for support.
E-mail:
Argentina: soporte@tharsa.com.ar
Brazil: cookidoo@thermomix.com.br
Brunei: malaysia@customercare.vorwerk.com
Bulgaria: support_cookidoo@digitalkitchen.bg
Chile: soporte@thermomix.cl
Colombia: customer.care@smarture.net
Costa Rica: serviciotecnico@home-mix.com
Cyprus: info@thermomix.com.cy
Denmark: info@sylvestogco.dk
Estonia: idb_support.cookidoo@customercare.vorwerk.com
Guatemala: support@thermomix.com.gt
Hungary: info@mini-konyha.hu
Iceland: idb_support.cookidoo@customercare.vorwerk.com
Indonesia: idb_support.cookidoo@customercare.vorwerk.com
Israel: idb_support.cookidoo@customercare.vorwerk.com
Kuwait: cookidoo.support@inocasa.tn
Lithuania: idb_support.cookidoo@customercare.vorwerk.com
Malaysia: malaysia@customercare.vorwerk.com
Malta: idb_support.cookidoo@customercare.vorwerk.com
Morocco: thermomix.maroc.infos@gmail.com
Norway: idb_support.cookidoo@customercare.vorwerk.com
Panama: cookidoopanama@gmail.com
Paraguay: branchpy@gmail.com
Peru: soportecookidoo@thermomix.pe
Philippines: cookidoo@phuanskitchen.com.ph
Romania: cookidoo@thermomixromania.ro
Saudi Arabia: Cookidoo.Support@aanalawan.sa
Singapore: singapore@customercare.vorwerk.com
South Africa: idb_support.cookidoo@customercare.vorwerk.com
Sweden: idb_support.cookidoo@customercare.vorwerk.com
Thailand: enquiry@kitchenworldth.com
Tunisia: cookidoo.support@inocasa.tn
Ukraine: idb_support.cookidoo@customercare.vorwerk.com
Uruguay: soporte@pilusen.uy