The TM7 mixing knife FAQ guide provides answers about assembling, using, and maintaining the TM7 mixing knife. Learn how to properly attach the mixing knife, troubleshoot rotation issues, and understand key safety features. Find out why sharpening is unnecessary, how to identify production details, and what to do if grease appears in the mixing bowl.
What is the easiest way to assemble and disassemble the knife?
See the assembly and disassembly instructions in the manual or quick start guide.
How can I ensure that the TM is used with the knife attached?
The design of the TM makes it difficult to assemble it without the knife. Users should be able to realize immediately if the knife is missing due to assembly challenges.
What should I do if the mixing knife does not rotate?
Hold the base of the mixing knife and try to manually rotate the blades. If they rotate, the knife may need replacing due to a worn-out clutch or axis.
What should I do if the knife stops grinding?
Check whether the knife blade rotates manually by holding its base. If it moves, the knife has to be replaced. If you are not sure, contact our customer service.
Why does the knife sometimes continue running after I've stopped it?
This may occur when crushing hard food and the safety clutch engages. Consider reducing the portion size or breaking food into smaller pieces.
How long will the knife continue to rotate after the lid is opened?
The knife rotation stops immediately once the lid is lifted to ensure safety.
Does the knife stop automatically when the lid is lifted?
Yes, the TM7 detects when the lid is lifted and will automatically stop the knife to ensure safety.
Can I unlock the mixing knife while cooking?
No, you cannot unlock or remove the mixing knife when the bowl is positioned on the base, regardless of whether the appliance is locked.
Is the knife seal different between TM6 and TM7?
The knife and its seal are designed to be compatible for both models.
Is it necessary or possible to sharpen the mixing knife?
Sharpening the mixing knife is not recommended and necessary as the TM blades are designed to work with force, not sharpness. Sharpening might cause imbalance or damage.
What causes grease to appear in the mixing bowl when the knife is new?
Traces of food-safe grease used during assembly may appear initially. Clean the accessories thoroughly before first use as recommended in the manual.
Can I determine the production date of the TM7’s mixing knife?
Yes, the production date is indicated by a code on the mixing knife, incorporating the year and week of production for tracking quality and manufacturing details.