Basic knowledge appliances
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Licence Kobold VR7
The software of the Kobold Robot Vacuum Cleaner VR7 is updated regularly to further improve it. Please check regularly if a new software version is available for your VR7 and update it if necessa...
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Best Practice Maintenance/ Keeping Your Kobold Robot Clean to Avoid Blockages
Switch off the unit before ANY retooling, cleaning and maintenance work and disconnect the power plug of the base station.Step 1. Empty and clean the dust container after each use to ensure optimum...
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VR300 - What's new?
Kobold VR300 software version 4.4.1. update brings the following improvements to your Kobold VR300: With this version of the Kobold VR300 software it is possible to switch off the robot sounds in c...
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How large is the volume of the VR dust container?
The VR300 dust container has a capacity of 530 ml.The VR200 dust container has a capacity of 530 ml.The VR100 dust container has a capacity of 400 ml.
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How long does the robot vacuum cleaner need to charge fully and how long is its battery life?
The battery lasts, in normal operation, around 60 minutes, in Eco mode, around 90 minutes. Depending on the type of floor, it may last up to 15 minutes longer.Hair or fibres may reduce the battery ...
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When I send the VR300 robot vacuum cleaner back to the base station, it wobbles when docking. Is it supposed to do that?
Yes.The 'wobble’ allows the VR300 to make sure:- it does not move the base while docking- it docks correctly with the charging module in the base station.
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I would like a remote control for the VR300 robot vacuum cleaner. Can I buy one as an accessory?
Remote control functionality is included in the Kobold Robot app, so there is no longer any need for a separate remote control.The remote control for the VR200 is not compatible with the VR300.
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What is the service life of the vacuum cleaner robot and can the rechargeable battery be replaced?
Vorwerk has always stood for high-quality and durable products, and our Kobold VR200/ VR300 vacuum cleaner robot is no exception. If necessary, the Kobold VR200/VR300 rechargeable battery can be re...
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I would like a remote control for the VR300 robot vacuum cleaner. Can I buy one as an accessory?
Remote control functionality is included within the Kobold Robot app, so there is no longer any need for a separate remote control. The remote control for the VR200 is not compatible with the VR300.
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I would like a magnetic strip for my VR300 robot vacuum cleaner. Can I buy one as an accessory?
Your local customer advisor or Customer Service team shall provide you with all necessary details.
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Why does the VR300 robot vacuum cleaner not come with a remote control?
The VR300's remote control is included within the Kobold Robot app. This means there is no longer any need for a separate remote control.
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Why does the VR300 robot vacuum cleaner not come with a magnetic strip?
The VR300 creates a digital map of your home, which it then uses to find its way around. Using the Kobold robot app, you can use this map to set which rooms the VR300 should or should not vacuum. T...
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VR300 Robot firmware update- What's new?
To make your experience with our products even better, we are continuously working on approving our product functionality, service, and overall satisfaction. That is why we regularly present to you...
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Is the robot vacuum cleaner’s laser dangerous?
The lasers on our robot vacuum cleaners are categorized as class 1 lasers, which means that they are safe. General instructions on how to use lasers are printed in the user guide for your information.