400
| Screen Message | ADVICE |
| No Message, System Code displayed only | If the error persists for a week, please contact customer service. |
401
| Screen Message | ADVICE |
| No Message, System Code displayed only | If the error persists for a week, please contact customer service. |
402
| Screen Message | ADVICE |
| No Message, System Code displayed only | If the error persists for a week, please contact customer service. |
403
| Screen Message | ADVICE |
| No Message, System Code displayed only | If the error persists for a week, please contact customer service. |
506
| Screen Message | ADVICE |
| An internal problem occurred. Please restart your Thermomix® and repeat the setup steps. | Please restart your TM and repeat the set up steps. If the error persists for a week, please contact customer service. |
513
| Screen Message | ADVICE |
| An internal problem occurred. Please restart your Thermomix® and repeat the setup steps. | Please update software. If your Thermomix® is already updated, wait and try again later. If the error persists, contact customer service . |
514
| Screen Message | ADVICE |
| An internal problem occurred. Please restart your Thermomix® and repeat the setup steps. | Please update software. If your Thermomix® is already updated, wait and try again later. If the error persists, contact customer service . |
515
| Screen Message | ADVICE |
| An internal problem occurred. Please restart your Thermomix® and repeat the setup steps. | Please update software. If your Thermomix® is already updated, wait and try again later. If the error persists, contact customer service . |
519
| Screen Message | ADVICE |
| Thermomix® switches off. Please confirm and restart. | Please update software. If your Thermomix® is already updated, wait and try again later. If the error persists, contact customer service . |
526
| Screen Message | ADVICE |
| Recipe can not be opened. | Please update software. If your Thermomix® is already updated, wait and try again later. If the error persists, contact customer service . |
528
| Screen Message | ADVICE |
| An internal problem occurred. The list will be reset to default. | Please update software. If your Thermomix® is already updated, wait and try again later. If the error persists, contact customer service . |
532
| Screen Message | ADVICE |
| A newer software version of your Thermomix® is required for this recipe. Please install the latest software. | 1. Check for a new software update 2.Download an install software update if needed |
533
| Screen Message | ADVICE |
| A newer software version of your Thermomix® is required for this recipe. Please install the latest software. | 1. Check for a new software update 2.Download an install software update if needed |
534
| Screen Message | ADVICE |
| A newer software version of your Thermomix® is required for this recipe. Please install the latest software. | 1. Check for a new software update 2.Download an install software update if needed |
535
| Screen Message | ADVICE |
| A newer software version of your Thermomix® is required for this recipe. Please install the latest software. | 1. Check for a new software update 2.Download an install software update if needed |
544
| Screen Message | ADVICE |
| Recipe can not be opened. | Please update software. If your Thermomix® is already updated, wait and try again later. If the error persists, contact customer service . |
558
| Screen Message | ADVICE |
| No Message, System Code displayed only | Please update software. If your Thermomix® is already updated, wait and try again later. If the error persists, contact customer service . |
564
| Screen Message | ADVICE |
| Could not access internal data. Please restart your Thermomix® | If the error persists, contact customer service. |
566
| Screen Message | ADVICE |
| Could not access internal data. Please restart your Thermomix® | If the error persists, contact customer service. |
568
| Screen Message | ADVICE |
| No Message, System Code displayed only | If the error persists, contact customer service. |
570
| Screen Message | ADVICE |
| No Message, System Code displayed only | If the error persists, contact customer service. |
571
| Screen Message | ADVICE |
| No Message, System Code displayed only | If the error persists, contact customer service. |
572
| Screen Message | ADVICE |
| Connection to Cookidoo® failed | Please check you entered the correct password by ticking "display your password". To ensure you use the correct password, try on the web. If you can log in something was wrong entered on your TM6. If you can't log in you should reset your password by clicking on "forgot password". Check if you followed the right steps for connecting. If you see no message code, try again later. If the error persists, contact customer service. |
573
| Screen Message | ADVICE |
| Authentication was denied by the server. Please contact support. | Please check you entered the correct password by ticking "display your password". To ensure you use the correct password, try on the web. If you can log in something was wrong entered on your TM6. If you can't log in you should reset your password by clicking on "forgot password". Check if you followed the right steps for connecting. If you see no message code, try again later. If the error persists, contact customer service. |
578
| Screen Message | ADVICE |
| Your Cookidoo® account is not activated. Please login to your account. | Please log out of Cookidoo®. Restart your device. Log in again in Cookidoo®. If the error persists, contact customer service. |
582
| Screen Message | ADVICE |
| No Message, System Code displayed only | Please try again later. If the error persists, contact customer service. |
584
| Screen Message | ADVICE |
| Cookidoo® connection could not be established. | Please try again later. If the error persists, contact customer service. |
587
| Screen Message | ADVICE |
| Cookidoo® connection could not be established. | Please try again later. If problem persists, restart your Thermomix®. If the error persists, contact customer service. |
619
| Screen Message | ADVICE |
| No Message, System Code displayed only | Please try again later. If the error persists, contact customer service. |
602
| Screen Message | ADVICE |
| Hardware problem detected. Please restart your Thermomix® and contact Customer Care if the problem reoccurs. | Restart your TM |
622
| Screen Message | ADVICE |
| There is no connection configured yet. Do you want to configure now? | Please try again later. If the error persists, contact customer service. |
624
| Screen Message | ADVICE |
| Online connection, in order to enable search for software updates and Cookidoo® login, could not be established. | Cookidoo® connection could not be established. Please check that your Internet connection is working or if other users overload the traffic. If the WiFi connection is unstable, please move your Thermomix® closer to the router. If the error persists, contact customer service. |
625
| Screen Message | ADVICE |
| Cookidoo® connection could not be established. | Please check that your Internet connection is working or if other users overload the traffic. If the WiFi connection is unstable, please move your Thermomix® closer to the router. Check if a new software update is available and perform it. If the error persists, contact customer service. |
630
| Screen Message | ADVICE |
| Thermomix® switches off. Please confirm and restart. | Please try again later. If the error persists, contact customer service. |
631
| Screen Message | ADVICE |
| Software update check failed. | Please try again later. If the error persists, contact customer service. |
632
| Screen Message | ADVICE |
| Software update check failed. | Please try again later. Check your internet connection. If the error persists, contact customer service. |
633
| Screen Message | ADVICE |
| No Message, System Code displayed only | Please contact customer service. |
635
| Screen Message | ADVICE |
| Download of software update was interrupted. Please restart your Thermomix® to try again | Please try again later. Check your internet connection. If the error persists, contact customer service. |
636
| Screen Message | ADVICE |
| Software update check failed. | Please try again later. If the error persists, contact customer service. |
637
| Screen Message | ADVICE |
| Software download failed - could not connect to server | Please check your internet connection, consider checking the rooter, or use a different device to prove the network. Try again later. |
638
| Screen Message | ADVICE |
| Software download failed - connection was interrupted | 1. Please check your internet connection 2. Set the TM6 to 2.4GHz, even when you able to use 5GHz in your environment. 3. Please try downloading again |
639
| Screen Message | ADVICE |
| Software download failed | Please reset the device and try once again.
If the error persists, please contact customer care. |
640
| Screen Message | ADVICE |
| No Message, System Code displayed only | Please try again later. If the error persists, contact customer service. |
641
| Screen Message | ADVICE |
| No Message, System Code displayed only | Please try again later. If the error persists, contact customer service. |
642
| Screen Message | ADVICE |
| No Message, System Code displayed only | Please try again later. If the error persists, contact customer service. |
643
| Screen Message | ADVICE |
| No Message, System Code displayed only | Please try again later. If the error persists, contact customer service. |
644
| Screen Message | ADVICE |
| No Message, System Code displayed only | Please try again later. If the error persists, contact customer service. |
645
| Screen Message | ADVICE |
| No Message, System Code displayed only | Please try again later. If the error persists, contact customer service. |
646
| Screen Message | ADVICE |
| No Message, System Code displayed only | Please try again later. If the error persists, contact customer service. |
650
| Screen Message | ADVICE |
| Incorrect email or password | Please check if you entered the correct password by ticking "display your password". To ensure you use the correct password try on the web. If you can log in something was wrong entered on your TM6. If you can't log in you should reset your password by clicking on "forgot password". |
651
| Screen Message | ADVICE |
| Thermomix® activation failed | Please reset the device and download the latest software version. Try again. If it doesn’t resolve please contact customer service. |
652
| Screen Message | ADVICE |
| Connection failed | Please try again later. Check your internet connection. If the error persists, contact customer service. |
654
| Screen Message | ADVICE |
| Connection failed | Please try again later. If the error persists, contact customer service. |
655
| Screen Message | ADVICE |
| Device has been disconnected | Please try again to synchronise your Thermomix® with Cookidoo®. Restart your Thermomix®. If the error persists, contact customer service. |
656
| Screen Message | ADVICE |
| Connection failed | Please try again to synchronise your Thermomix® with Cookidoo®. Restart your Thermomix®. If the error persists, contact customer service. |
657
| Screen Message | ADVICE |
| Device has been disconnected | Please try again to synchronise your Thermomix® with Cookidoo®. Restart your Thermomix®. If the error persists, contact customer service. |
658
| Screen Message | ADVICE |
| #NV (Connection failed) | Please check your internet and wifi connection or try again later |
660
| Screen Message | ADVICE |
| No connection to Cookidoo® | Please log in on Cookidoo®. Try again. If the error persists, contact customer service. |
661
| Screen Message | ADVICE |
| Maximum number of Thermomix® | Please make sure you did not exceed the maximum amount of devices connected to your account. Try again. If the error persists, contact customer service. |
662
| Screen Message | ADVICE |
| Thermomix® already linked | Please make sure your Thermomix® is not already linked to another account. Unregister it at the other account. Please search for an update. Delete the current Cookidoo account from your TM6 ONLY when it is online and connected to Cookidoo. Refresh this account on the web so that TM6 serial number is no longer visible on Cookidoo. Then try again. If the error persists, contact customer service. |
665
| Screen Message | ADVICE |
| Unfortunately, your customer data is not available in this region. Please choose the same country in the settings of your Thermomix® as your Cookidoo® account is registered or create a new account for your new country of residence. | Contact customer service |
667
| Screen Message | ADVICE |
| Please check your data carefully and try again. If you have trouble remembering your username and password visit Cookidoo® for further help. | 1. Perform a factory reset 2. Try again 3. If it is not working please contact customer service |