Troubleshooting & Bug fixes Thermomix®

• Thermomix® TM6 System Messages 2000 - 2999

  2002 Screen Message ADVICE  Stop Thermomix® to start mode  Please restart the recipe and follow the instructions of Guided Cooking.Another solution is to finish the recipe manually.If the pr...

• Thermomix® TM6 System Messages 1000 - 1999

  To perform a factory reset, access Main Menu SETTINGS of your TM6, scroll down until the end of the list, select Reset Factory Settings, and choose Reset. 1000 Screen Message ADVICE  No Mess...

• Thermomix® TM6 System Messages 700 - 999

  700 Screen Message ADVICE  Wi-Fi connection to router could not be established.  Check your internet connection by restarting your internet router. If you are using your mobile phone as a ho...

• Thermomix® TM6 System Messages 400 - 699

  400 Screen Message ADVICE   No Message, System Code displayed only   If the error persists for a week, please contact customer service. 401 Screen Message ADVICE   No Message...

• Thermomix® TM6 System Messages 300 - 399

  System Messages Screen Message ADVICE 381 Not compatible bowl inserted. The TM6 bowl inserted supports a different voltage range than your Thermomix®. Make sure you use the right bowl with the...

• Thermomix® TM6 System Messages 1 - 299

    11 Message Advice Thermomix® switches off. Please confirm and restart. Please switch your Thermomix® off and then restart it. If the error persists, please contact customer care. 12 ...

• My Thermomix® TM6 is displaying a system message. TM6 system messages and troubleshooting

  System messages occasionally appear on the display of the Thermomix® TM6. This does not mean that your appliance is faulty. They usually suggest recommended actions, which you can identify from the...

• How does Vorwerk deal with old appliances that are still in use?

  Vorwerk has always been a staple of excellent quality and innovative technology with the main goal of improving your lives at home. Therefore, we constantly update our existing products and create ...

• Do I need the Internet at home to use my new TM6?

  The TM6 can be used without an internet connection however you will need an internet connection to access Cookidoo®. Once you have synchronised your bookmarks and recipe lists, your TM6 can be used...

• Connecting/disconnecting the TM6 to and from the Internet

  SETTING UP THE WI-FI NETWORK 1. Select Main Menu > Settings > Wi-Fi.2. Activate Wi-Fi by pressing the slide control on the right-hand side. The slide control is now green and moves from left to rig...

• The Thermomix® TM6 stops during operation.

  The motor has turned off. – Remove the mixing bowl from the base unit.– Reduce the quantity of food in the bowl and/or add some liquid.– Wait for approx. 5 minutes (cooling down time).– Re-insert t...

• How do I remove the food from the bowl of a locked appliance so that I can send/take it for repair?

  1. Disconnect power supply 2. Try to pour or tip out the food; you may find the spatula useful 3. You must not try to clean the Thermomix® under running water, e.g. in a sink 4. Send/take the TM to...

• How do I connect the TM6 to Cookidoo®?

  On your TM6, simply go to ‘Settings’ and find your Cookidoo® profile, then log in with your Cookidoo® credentials on the Thermomix®. The TM6 will automatically synchronise with your Cookidoo® accou...