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Thermomix® TM7 System Messages 10000 - 12999

Dini
Updated

Seeing a system message or error code on your Thermomix® TM7? Don’t worry, this article is here to help! Below, you’ll find easy-to-understand explanations for the most common system messages and error codes, plus straightforward steps you can take to fix them and get back to cooking in no time.

Code 10000

System Message ADVICE

An error could not be resolved automatically.

Please restart your Thermomix®.

Restart the device.

If the error occurs multiple times, contact Customer Care.

Code 10001

System Message ADVICE

System is too hot.

Please shut down your Thermomix®, let it cool down for a moment and then restart.

Shut down the device and restart after few moments.

If the error persists, contact Customer Care.

Code 10002

System Message ADVICE

Temporary problem recognised.

Please tap OK and wait until the device recovers itself.

 Contact Customer Care.

Code 10003

System Message ADVICE

Temporary problem recognised.

Please tap OK and wait until the device recovers itself.

Please follow the instruction on the device.

If this does not solve the problem, please contact Customer Care.

Code 10004

System Message ADVICE

Temporary problem recognised.

Please tap OK and wait until the device recovers itself.

Please follow the instruction on the device.

If this does not solve the problem, please contact Customer Care.

Code 10005

System Message ADVICE

An error could not be resolved automatically.

Please contact Customer Care.

Device switches off automatically. Please confirm.

 Contact Customer Care.

Code 10006

System Message ADVICE

Temporary problem recognised.

Please tap OK and wait until the device recovers itself.

Please follow the instruction on the device.

If this does not solve the problem, please contact Customer Care.

Code 12000

System Message ADVICE

Contact to mixing bowl interrupted.

Please clean contact pins on bowl base.

Please follow the instruction on the device.

If this does not solve the problem, please contact Customer Care.

Code 12001

System Message ADVICE

Temporary problem recognised.

Please tap OK and wait until the device recovers itself.

Please follow the instruction on the device.

If this does not solve the problem, please contact Customer Care.

Code 12002

System Message ADVICE

Temporary problem recognised.

Please tap OK and wait until the device recovers itself.

Please follow the instruction on the device.

If this does not solve the problem, please contact Customer Care.

Code 12003

System Message ADVICE

Temporary problem recognised.

Please tap OK and wait until the device recovers itself.

Please follow the instruction on the device.

If this does not solve the problem, please contact Customer Care.

Code 12004

System Message ADVICE

Temporary problem recognised.

Please tap OK and wait until the device recovers itself.

Please follow the instruction on the device.

If this does not solve the problem, please contact Customer Care.

Code 12006

System Message ADVICE

Temporary problem recognised.

Please tap OK and wait until the device recovers itself.

Please follow the instruction on the device.

If this does not solve the problem, please contact Customer Care.

Code 12007

System Message ADVICE

Temporary problem recognised.

Please tap OK and wait until the device recovers itself.

Please follow the instruction on the device.

If this does not solve the problem, please contact Customer Care.

Code 12008

System Message ADVICE

Temporary problem recognised.

Please tap OK and wait until the device recovers itself.

Please follow the instruction on the device.

If this does not solve the problem, please contact Customer Care.

Code 12009

System Message ADVICE

Temporary problem recognised.

Please tap OK and wait until the device recovers itself.

Please follow the instruction on the device.

If this does not solve the problem, please contact Customer Care.

Code 12010

System Message ADVICE

Temporary problem recognised.

Please tap OK and wait until the device recovers itself.

Please follow the instruction on the device.

If this does not solve the problem, please contact Customer Care.

Code 12011

System Message ADVICE

Temporary problem recognised.

Please tap OK and wait until the device recovers itself.

Please follow the instruction on the device.

If this does not solve the problem, please contact Customer Care.

Code 12013

System Message ADVICE

Temporary problem recognised.

Please tap OK and wait until the device recovers itself.

Please follow the instruction on the device.

If this does not solve the problem, please contact Customer Care.

Code 12014

System Message ADVICE

Unknown mixing bowl inserted.

The mixing bowl could not be verified.

Please check and insert a Thermomix® TM7 mixing bowl.

 Ensure a Thermomix® TM7 mixing bowl supplied with your purchase is being used.

Code 12100

System Message ADVICE

Mixing bowl isolation missing.

Make sure that the insulation is correctly attached to your mixing bowl and that the mixing knife is correctly locked by pushing the knife locking lever on the left-hand side of the mixing bowl all the way to the right.

 Ensure a Thermomix® TM7 mixing bowl supplied with your purchase is being used.

Code 12101

System Message ADVICE

Unknown mixing bowl inserted.

The mixing bowl could not be verified.

Please check and insert a Thermomix® TM7 mixing bowl.

 Ensure a Thermomix® TM7 mixing bowl supplied with your purchase is being used.

Code 12102

System Message ADVICE
0 Set bowl again into appliance and wait for finished update.

Code 12103

System Message ADVICE

Unknown mixing bowl inserted.

Please make sure that your Thermomix software is up to date.

Then remove and reinsert your bowl to try again.

 Update Software

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