Wondering what that system message or error code means? No worries, we’ve got you covered! In this article you’ll find clear explanations of common messages and error codes for the Thermomix® TM7, plus tips on what to do next. Let’s solve it it together!
Code 11
| System Message | ADVICE |
|---|---|
|
An error could not be resolved automatically. Please restart your Thermomix®. (if device restarts automatically without user confirmation use Thermomix® will be shut down now.") |
Please follow the instruction on the device. If this does not solve the problem, contact Customer Care. |
Code 12
| System Message | ADVICE |
|---|---|
|
An error could not be resolved automatically. Please restart your Thermomix®. (if device restarts automatically without user confirmation use Thermomix® will be shut down now.") |
Please follow the instruction on the device. If this does not solve the problem, contact Customer Care. |
Code 13
| System Message | ADVICE |
|---|---|
|
An error could not be resolved automatically. Please restart your Thermomix®. (if device restarts automatically without user confirmation use Thermomix® will be shut down now.") |
Please follow the instruction on the device. If this does not solve the problem, contact Customer Care. |
Code 22
| System Message | ADVICE |
|---|---|
|
Temporary problem recognised. Please tap OK and wait until the device recovers itself. |
Please follow the instruction on the device. If this does not solve the problem, contact Customer Care. |
Code 23
| System Message | ADVICE |
|---|---|
|
Contact to mixing bowl interrupted. Please clean contact pins on bowl base. |
Clean/Dry Bowl connectors. Please follow the instruction on the device. If this does not solve the problem, contact Customer Care. |
Code 25
| System Message | ADVICE |
|---|---|
|
Mixing knife blocked. Please check if the contents of the bowl block the mixing knife. If this is the case, carefully remove the food blocking it. If the error persists, please contact Customer Care. |
Decrease the load and check if the knife is blocked by food / ingredients. |
Code 29
| System Message | ADVICE |
|---|---|
| Motor is too hot.Wait until the motor has cooled down. Please check the air vents at the bottom of the appliance and clean them. | Decrease the load. |
Code 37
| System Message | ADVICE |
|---|---|
|
Temporary problem recognised. Please tap OK and wait until the device recovers itself. |
Please follow the instruction on the device. If this does not solve the problem, contact Customer Care. |
Code 55
| System Message | ADVICE |
|---|---|
|
The scales are not working correctly and have been deactivated. Please restart your Thermomix® if you want to use the scales. |
Please follow the instruction on the device. If this does not solve the problem, contact Customer Care. |
Code 56
| System Message | ADVICE |
|---|---|
| Hint is shown above the digital twin that the Scale is not operational at the moment. |
Your digital twin is indicating that the scales are not working. please restart your Thermomix device to activate the scales. If this reoccurs please contact Customer Care. |
Code 60
| System Message | ADVICE |
|---|---|
|
Temporary problem recognised. Please tap OK and wait until the device recovers itself. |
Please follow the instruction on the device. If this does not solve the problem, contact Customer Care. |
Code 72
| System Message | ADVICE |
|---|---|
|
An error could not be resolved automatically. Please contact Customer Care. Device switches off automatically. Please confirm. |
Please follow the instruction on the device. If this does not solve the problem, contact Customer Care. |
Code 151
| System Message | ADVICE |
|---|---|
|
Thermomix® was switched off irregularly. Please always long press the button below the screen to shut down your Thermomix® |
Please use Correct Switch Off procedure. |
Code 224
| System Message | ADVICE |
|---|---|
|
Mixing bowl is too hot. This mode will be available as soon as the bowl temperature has dropped below 60°C. |
Just wait till temperature is dropped. |
Code 243
| System Message | ADVICE |
|---|---|
|
Temporary problem recognised. Please tap OK and wait until the device recovers itself. |
Please follow the instruction on the device. If this does not solve the problem, contact Customer Care. |