Encountered a system message or error code on your Thermomix® TM7? Don’t worry, this article is here to help. We’ll explain the most common alerts, what they mean, and how to address them with ease. Let’s troubleshoot together and get you cooking again in no time.
Code 1003
| System Message | ADVICE |
|---|---|
|
An error could not be resolved automatically. Please note the error code shown below and contact Customer Care. For country-specific contact details, go to: More > Tutorials & Help > Contact. |
Please follow the instruction on the device. If this does not solve the problem, contact Customer Care. |
Code 1008
| System Message | ADVICE |
|---|---|
| An error could not be resolved automatically. | Please follow the instruction on the device. If this does not solve the problem, contact Customer Care. |
Code 1009
| System Message | ADVICE |
|---|---|
|
System is too hot. Please shut down your Thermomix®, let it cool down for a moment and then restart. |
Please follow the instruction on the device. If this does not solve the problem, contact Customer Care. |
Code 1011
| System Message | ADVICE |
|---|---|
|
An issue with the device serial number was detected. Online connectivity will fail. Please contact Customer Care. |
Please follow the instruction on the device. If this does not solve the problem, contact Customer Care. |
Code 1020
| System Message | ADVICE |
|---|---|
|
Thermomix® storage full. The storage on your Thermomix® is full. Please be aware that not all your selected content on Cookidoo® will be downloaded to your device. Please visit Cookidoo® and select fewer recipes in My Recipes, then restart your Thermomix®. |
Please delete some recipes. |
Code 1100
| System Message | ADVICE |
|---|---|
|
An error could not be resolved automatically. Please contact Customer Care. Device switches off automatically. Please confirm. |
Contact Customer Care. |
Code 1101
| System Message | ADVICE |
|---|---|
|
Update failed. Software update failed and the previous version was restored. Please retry after next reboot. |
Contact Customer Care. |
Code 1102
| System Message | ADVICE |
|---|---|
|
Update failed. Something went wrong with the software update. The update was unsuccessful. Your Thermomix® will restart with the current software Version. |
Contact Customer Care. |
Code 1202
| System Message | ADVICE |
|---|---|
| Your Thermomix® restarted due to an internal error, Welcome back! |
The device has identified an internal error and automatically restarted itself. No further action needed. |
Code 1203
| System Message | ADVICE |
|---|---|
|
Unexpected error. A factory reset of your device is necessary. |
Please process a factory reset. |
Code 1204
| System Message | ADVICE |
|---|---|
|
Update check failed. Searching for software update is currently not possible as your Thermomix® is busy with other processes. Please try again in a few miuntes. |
Please check that no current processes are running and finish them first. |
Code 1207
| System Message | ADVICE |
|---|---|
|
An error could not be resolved automatically. Please contact Customer Care. Device switches off automatically. Please confirm. |
Contact Customer Care. |
Code 1208
| System Message | ADVICE |
|---|---|
|
Your device is blocked for cooking. Please note the error code shown below and contact Customer Care. For country-specific contact details, go to: More > Tutorials & Help > Contact. |
Contact Customer Care. |
Code 1300
| System Message | ADVICE |
|---|---|
|
Something went wrong during the setup process. Your Thermomix® will have to be restarted and setup will need to be repeated. |
Please follow the instruction on the device. If this does not solve the problem, contact Customer Care. |